Order Clerk

Company Overview:
Welcome to HAUTE HAUS, a vibrant and growing online e-commerce platform dedicated to providing exceptional service and exquisite products to our valued customers. Specializing in stunning jewelry collections, we take pride in curating pieces that embody elegance and style, enriching the lives of those who wear them. With a passion for excellence and a commitment to customer satisfaction, we strive to create memorable experiences with every interaction.

Position Overview:
As an Order Clerk at HAUTE HAUS, you’ll be an essential part of our team, responsible for ensuring the smooth and efficient processing of incoming orders. Your role will involve managing order transactions, providing timely updates to customers regarding order status and delivery, and addressing any concerns or inquiries with professionalism and care. With no prior work experience required, this entry-level position offers an opportunity for growth and development within our organization. We are looking for individuals who are detail-oriented, customer-focused, and eager to learn. If you’re ready to embark on a rewarding career journey with us, we invite you to join our team and contribute to our mission of delivering exceptional service and quality products to our customers.

Responsibilities:

• Receive and process all incoming orders, ensuring accuracy and efficiency.
• Inform customers of order processing, shipping, delivery, and any delays, and address any complaints or concerns promptly.
• Verify the accuracy of transactional data and prepare documentation for transactions.
• Obtain transaction information from customers and discuss goods or services information as needed.
• Inspect items for damage or defects and facilitate delivery and returns as necessary.

Skills Required:

• Active Listening: Ability to listen attentively to others without interrupting and ask relevant questions.
• Speaking: Effective communication skills to interact with customers and colleagues.
• Service Orientation: Proactive approach to helping customers and addressing their needs.
• Reading Comprehension: Ability to understand and interpret work-related information accurately.

How to Apply:

No prior work experience is required for this entry-level position. We value the time and effort each candidate has dedicated to applying for this role. Your interest in joining our team is appreciated, and we will carefully review all applications. Qualified candidates will be contacted for further steps in the hiring process.

Thank you for considering Haute Haus as your potential employer. We look forward to potentially welcoming new members to our team.

No work experience is required.