FAQs
We are currently receiving lots of inquiries. It might take time to get a feedback from us, but we are working our best to help every single customer!
Chat (via Whatsapp) is the fastest way to get support if you have an urgent request. Thank you so much for your patience and understanding, and apologise for any unexpected delays.
Hypoallergenic Jewelry
Our hypoallergenic jewelry is primarily crafted from high-quality stainless steel, which includes options such as gold-plated stainless steel and titanium steel. While we don’t offer traditional gold or silver options in our hypoallergenic line, our stainless steel selections provide durability and resistance to tarnishing, making them ideal for sensitive skin. Learn More
Gold plating vs Gold PVD
We are often asked by customers to explain the difference between a gold color PVD coating and the more traditional gold plating methods.
PVD is a vacuum coating process that will produce a beautiful decorative and a very functional finish on the item being coated. PVD utilizes a titanium nitride that provides an extremely durable and a tough wearing coating. PVD coatings possess a far higher resistance to wear than traditional gold plating. It is a fact that the PVD coating will stay on the product longer than traditional gold plating.
While as, traditional gold plating is the process of laying a microscopically thin layer of real gold onto the base metal used to make the actual product. This base material can be silver, nickel, copper, brass or stainless steel. The use of silver as the base metal, when coated with gold, produces Gilt Silver. Gold plating bonds better with silver and titanium.
Both plating methods give the finished product the look and feel of a solid gold product. Neither method adds any intrinsic value to the piece. Secondhand gold plated jewellery does not have a melt value. The melt value is the scrap value of the real gold gathered when a product is melted down. Traditional gold plating only deposits trace levels of gold onto the product. An ounce of 9 karat gold will plate tens of thousands of rings.
Advantages of Gold PVD
The main advantage conventional gold-plating is that it gives the product the exact look of solid gold, while as the main advantage of traditional gold plating is that it offers extremely low durability and is very easily scratched, it will also start to tarnish within 12 to 18 months.
Overall, here are main advantages offered by adding gold colored PVD coated jewelry to your collection:
- PVD jewelry offers a very high level of durability.
- PVD jewelry provides better corrosion resistance against sweat, chlorine and more.
- When PVD jewelry gets dirty, you can clean it without any issue.
- PVD jewelry offers different shades of the gold color for selection.
- PVD coatings can be up to ten times thicker than conventional gold plating, increasing the life of the pieces.
Order History and Disputes
Our system efficiently tracks order history and promptly handles any disputes that may arise, ensuring a smooth and satisfactory shopping experience for our valued customers. Please get in touch with us within 24 hours of receiving your order from us. Learn More
Shipping and Handling
We prioritize efficient shipping and handling processes to ensure timely delivery and safe transit of your orders, providing peace of mind for our customers. Learn More
Returns and Exchanges
Our returns and exchanges policy aims to provide hassle-free processes, ensuring customer satisfaction with every purchase. Learn More
