NEW: Cash on Delivery now available in Nairobi only. Pickups and parcels require full payment.

Shipping & Cost

Shipping & Cost

Shipping Methods & Rates

We ship out of Nairobi, Kenya.

1. Door Delivery (1-3 Business days)
  • Door-to-door delivery service is available within Nairobi, Mombasa and some parts of Kiambu and Kajiado county at the moment. 
  • Complimentary shipping on all orders above Kshs 7500. 
  • For orders under Kshs 7500, the cost starts at Kshs 300, going up depending on the location
2. Local Pickup (1-3 Business Days)
  • Option available to those available to pickup their own deliveries within designated locations across Nairobi, Mombasa and some parts of Kiambu and Kajaido county.
  • Full payment must be made before the order can be dispatched and sent to the pick-up location. 

  • The cost starts at Kshs 120, going up depending up depending on the location.
3. Nairobi CBD Pickup (No delivery cost, Next Day Delivery)
  • Option available to those available to pickup their own deliveries within Nairobi CBD.
  • Full payment must be made before the order can be dispatched and sent to the pick-up location. 

  • CBD Pick-up Point: Pickup Mtaani, Star Mall C1/C2

3. Parcel (Varying delivery cost, Next Day Delivery)
  • We deliver parcels to the Rest of Kenya and across East Africa using the shuttle or business service of your choice.
  • Once the package is handed over, liability shifts to the transport company. We will provide their tracking number for your reference. Please select a responsible company that you trust.

  • Delivery fees vary based on the company and destination.

 

Delivery Times

All orders are dispatched the next day. Once dispatched, delivery time will depend on location. Deliveries in Nairobi, Mombasa and the rest of Kenya may be received between 1-3 business days through our delivery service providers. 

Sunday and Holiday delivery is not available

Door Delivery Zones

Nairobi County

CBD, FREE pickup only and Door Delivery Kshs 100
Door Delivery Kshs 300
Local Pickups Kshs 120

Kiambu County

Door Delivery Kshs 400
Local Pickups Kshs 120

Rates only apply to: Kahawa Wendani/Sukari/KU, Kinoo/Muthiga/Kikuyu, Kitusuru, Kirigiti/Kiambu, Muchatha/Gachie, Ruaka, Ruiru/Kimbo/Juja, Thindigua,Thika, Wangigie.

Kajiado County

Door Delivery Kshs 400
Local Pickups Kshs 120

Rates Apply only to: Kiserian, Kitengela, Ngong, Rongai.

Mombasa County

Door Delivery Kshs 350
Local Pickups Kshs 240